Out of Office Detection and Manually Setting Out of Office Dates

Raise programmatically will attempt to set the Out of Office dates on a user profile if it recognizes that a response to a First Draft (of any variety), Guide or Go includes any of the sample subjects below, and can parse an end (return) date for the out of office period. 

Occasionally, if the system fails to parse the out of office language/dates correctly, a user will request that we set the dates manually for them, often referred to as “Pause my First Drafts” or “Pause my Raise emails”. Rather than change any of the user’s settings or permissions, the best course of action is to update the Out of Office date fields on the User profile tab, on the user account record in Data Management.

When the system identifies that a user’s out of office reply is on, it will send an alert email to the user, highlighting the end date of the pause, and also giving them the option to activate their Raise emails if they do not want them to be paused. 

 

Stackoverflow questions about Out of Office: https://stackoverflow.com/c/Raise/questions/238 

Stack: https://stackoverflow.com/c/Raise/questions/726/728#728

Out of office subject examples

The following phrases will trigger our Out-of-Office detection if they appear in the subject:

• 'on vacation'
• 'automatic reply'
• 'out of office'
• 'out of the office'
• 'autoreply'
• 'away from the office'

Out of Office message examples

The auto replies below have triggered Raise to pause email effectively

Hello,

Thank you for your message! I will be out of the office until Tuesday, December 21.

 If this is an urgent matter, you can reach out to KB Vecchione ([e-mail]). Otherwise, I will gladly reply upon my return.

Best,

Erin

Hello,

Thank you for contacting Big Sister Boston.

 I will be offline until 12/06 and will get back to you as soon as possible.

 If you need immediate assistance, please contact Erin Barfield at [e-mail].

Best wishes,

Ale

Greetings! I am currently out of the office and will return on Monday, December 6th. If you need assistance while I am away, please contact my colleague, Kristine Elison at [e-mail] or 413-404-3108. I look forward to connecting when I return!

Warm Regards,

Erin Messier

NOTE: This OOO message did NOT work

Thank you for your message! I will be out of the office until Tuesday, January 4th. 

The UCA Campus will be closed for the holidays beginning Thursday, December 23, 2021 through Monday, January 3, 2022.  

If you need information about making a year-end donation or if you need information about processing stock or wire transfers, please see our End of Year Giving webpage on the UCA Foundation website. If you need to speak to someone regarding any issue, please call my cell phone [phone]).

Thank you and happy holidays!