FAQ
- How do I find video id?
- How to Use Gratavid as an External Assignee
- How To Set Up Your Donation Notification Emails To Trigger A Gratavid Task
- Where do I see open rate?
- What To Do If My Call To Action Buttons Are Not Working
- Is there a way to download replies?
- Where are task videos?
- What To Do If Gratavid Emails Are Not Being Delivered To People In My Organization
- What To Do If I don't see captions when I download a video
- How do I download contacts?
- My custom thumbnail isn't showing when I send a note
- How to re-send a video request
- Managing Unsubscribes (Text & Email)
- What To Do If Emails Can't Be Clicked
- Gratavid Email Settings
- My video isn't loading when trying to edit or trim it
- Mailto links are not working
- Tips for the perfect subject line
- How to Download a Video
- Why can't I reply to a note?
- Managing Users
- Edit Video Overview (Download, Trim, Rotate)
- How do I find note id?
- How To Bulk Import Contact Columns
- Bulk Video Request Columns
- Text call forwarding
- Send Via Outlook Issues
- How to Respond to a Video Request via Email
- How to schedule a send?
- How to Respond to a Video Request via Text